
Integrating ERP, CRM, Supply Chain Management, and Smart Materials
This book brings the reader through the transition of ERP, CRM, and Web applications into integrative management tools. It addresses issues companies will encounter as they become global providers of Internet-enabled solutions and explores business opportunities and cost savings. The author outlines why the wider application of off-the-shelf programming products, new answers to supply chain requirements, and the advent of smart materials, must be examined within the perspective of each company’s business challenges.
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Logistics – An Introduction to Supply Chain Management is an essential introduction for any business student studying Logistics or Supply Chain Management. The text uses chapter aims, summaries, boxed items, case studies, worked examples, problem discussion questions and suggested reading to illustrate and guide the student through the text. It takes a broad view of logistics, exploring all the main concepts within a wide business context, with a strong focus on application and practical situations. This clear and well-written text gives a very up to date perspective on this fast moving field. It explores the management of logistics and its strategic role within an organisation, while examining new developments in the field and providing an international dimension to the subject.